+ (ID:)
Need a top hosting solution? Sign up now!

HomeSupport

Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will show up. It contains exhaustive info about all the operations that you can carry out on that particular page. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of instructional video clips explaining how to work with our hosting Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you need, take a look at our extensive Frequently Asked Questions database, which includes questions asked by real users and offers real solutions. We periodically update our Frequently Asked Questions database with new articles in an attempt to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24x7 and eager to help you with any query. Each support ticket you open will be replied to within 1 hour (the average support ticket response time is just 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com